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Go to the shop#Frequently asked questions
HOW DOES FRUITILICIOUS DELIVER?
Products are dispatched from our kitchen store which are specially packed in temperature controlled thermal bag with necessary cooling materials
to ensure freshness and melt-free delivery.
CAN I CHANGE MY ORDER ONCE MY ORDER HAS BEEN PLACED?
To change your order, you would have to cancel it prior to it being
dispatched from our kitchen store. You can send us an e-mail on
Info.fruiti@gmail.com with the following details: date of order, order
number and reason for cancellation; or else reach out to us on +919833700116. Our agent will assist you through the process of
cancelling your order. After this, you may place a fresh order.
However, after products have been dispatched, changing, cancelling or
refunding will not be possible.
WHEN & HOW WILL I GET MY REFUND IN CASE OF CANCELLATION?
The amount will be refunded/reimbursed to the same credit or debit
card that was used to transact with. The refund will be credited to your
account within 7-10 business working days, as per the standard
banking procedure.
HOW AND WHEN CAN I CANCEL MY ORDER?
Please contact us on our phone or email provided on the website to cancel your order. Cancellation are only accepted before the day and date of delivery of your order.
HOW CAN I PLACE AN ORDER?
You can place an order online any time, or by calling us on our
Fruitilicious® store directly.
HOW MUCH ROOM DO I HAVE FOR MY CARD MESSAGE?
Your card message can be up to 300 characters long, including spaces,
symbols, etc.
HOW CAN I PLACE CORPORATE / BULK / GIFTING ORDERS?
We would be happy to assist you. Please reach out to us on
Info.fruiti@gmail.com or call us on +91 9833700116 (working hours
10 am to 7 pm IST. Monday to Saturday except public holidays).
IS IT POSSIBLE TO RESCHEDULE / CHANGE OF DELIVERY ADDRESS?
Please share your order details with our executive over WhatsApp and
the team shall assist you further.
HOW SHOULD I STORE MY PRODUCT ONCE THE PACKAGE HAS BEEN DELIVERED?
Fruitilicious® products are made from fresh fruit with no added
preservatives. Every bouquet is freshly made so Please enjoy
immediately, or refrigerate within 2 hour to ensure quality. We
strongly advise to consume the fruits as fresh as possible the same day.
If store in fridge for longer time there is a risk it will end up smelling
and tasting like the food stored next to it in the refrigerator.
However, if you were to leave it outside in the heat, the product will
become non-consumable. So we urge you to take the same level of
care as we do while delivering to you fresh from our kitchen store
straight to you 😊.